Support

How can I help?

Questions, bugs or ideas for any Made by Zo app all go to the same place. I read every email myself and usually reply within 2 business days.

Email me

support@madebyzo.com

To help me fix things faster, include the app's name, your iPhone model and iOS version, and what happened (a screenshot helps a lot).

Email support

Common questions

How do I restore my purchase on a new phone?

Open the app, go to Settings, and tap Restore purchases. Make sure you're signed in with the same Apple Account you used to subscribe.

How do I cancel my subscription?

Apple manages all subscriptions. On your iPhone, open Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. You keep access until the end of the period you've paid for. Deleting the app doesn't cancel it.

Can I get a refund?

Apple handles payments and refunds, so I can't issue them directly. You can request one at reportaproblem.apple.com.

How do I redeem an offer code?

In the app, tap Redeem code on the subscription screen. You can also open the App Store app, tap your profile picture, then Redeem Gift Card or Code.

Will I lose my data if I delete the app?

Yes. Your entries are stored only on your iPhone, so deleting the app deletes them. Your subscription isn't affected and can be restored after you reinstall.

What happens to my data?

The short version: what you enter stays on your phone, and I never sell anything. The full details are in the privacy policy.